Privacy Policy

At Callaway Club Shop (“we”, “us”, or “our”), operating at www.callawaysclub.com, we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services to golf enthusiasts worldwide:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make a purchase of our premium golf equipment.
• Transaction Information: Details about purchases of Fairway Woods, Iron Sets, Putters, and other golf equipment.
• Technical Information: IP address, browser type, device information, and operating system for security and analytics purposes.
• Usage Data: Information about how you interact with our website, including pages visited and products viewed.
• Marketing Preferences: Your communication preferences for receiving updates about our golf products.

2. How We Use Your Information

We use your information to provide a premium shopping experience for golf equipment:

• To process and fulfill your orders for Men’s and Ladies’ golf clubs and accessories
• To provide customer support and respond to inquiries about our products
• To improve our website and product offerings based on customer preferences
• To prevent fraud and enhance the security of our payment processing
• To send you information about new golf equipment, promotions, and special offers (with your consent)
• To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We value your privacy and only share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
• Legal Compliance: When required by law or to respond to legal processes.
• Business Transfers: In connection with any merger or sale of company assets.
• With Your Consent: For any other purpose disclosed with your permission.

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your golf equipment purchases:

• 256-bit SSL encryption for all transactions
• PCI DSS compliant payment processing
• Regular security audits and monitoring
• Limited access to personal data within our organization

While we take reasonable precautions, no internet transmission is completely secure. We encourage customers to use strong passwords and protect their account information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data under certain circumstances
• Object to processing of your personal data
• Request restriction of processing your personal data
• Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience for golf equipment:

• Essential Cookies: Necessary for website functionality and secure checkout.
• Performance Cookies: Help us understand how golfers use our site to improve navigation.
• Marketing Cookies: Used to show relevant golf product advertisements (with consent).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website and golf products are not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of significant changes through our website or email.

10. Contact Us

Thank you for trusting Callaway Club Shop with your premium golf equipment needs. We’re committed to protecting your privacy as much as we’re committed to improving your game.