Welcome to Callaway Club Shop! These Terms and Conditions govern your use of our website (www.callawaysclub.com) and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for golf enthusiasts aged 18+ who wish to purchase premium golf equipment. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Callaway Club Shop or its licensors and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

2. Products and Services

2.1 Product Description

We specialize in premium golf equipment including:

  • Fairway Woods
  • Iron Sets
  • Putters
  • Men’s and Ladies’ golf equipment

We strive for accurate product descriptions and images, but minor variations may occur.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email with details.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You authorize us to charge the total amount to your selected payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. If an error is discovered, we’ll notify you and either cancel the order or request additional payment.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: Via EMS for orders over $50 (15-25 business days)

4.2 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary due to customs processing.

4.3 Delivery Issues

You’re responsible for providing accurate shipping information. If a package is returned due to incorrect address, additional shipping fees will apply for reshipment.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of receipt, provided:

  • Items are unused and in original condition with packaging/tags
  • Proof of purchase is provided
  • Non-returnable items include used golf gloves and customized clubs

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Wait for return authorization (2 business days)
  3. Ship items securely in original packaging

Customers are responsible for return shipping costs unless the return is due to our error.

5.3 Refunds

Approved refunds are processed within 5 business days of receipt and will be issued to the original payment method. Refunds may take 5-10 business days to appear in your account.

6. User Responsibilities

  • Provide accurate personal and payment information
  • Use products as intended and according to manufacturer guidelines
  • Comply with all applicable laws and regulations
  • Not attempt to interfere with website operations

7. Limitation of Liability

Callaway Club Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures due to events beyond our control
  • Incorrect use of products

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the modified terms.

10. Governing Law

These terms shall be governed by the laws of the State of California, USA. Any disputes shall be resolved in the courts of Fresno County, California.

11. Contact Information

For questions about these Terms:

Callaway Club Shop
4236 Edgewood Avenue
Fresno, US 93702
Email: [email protected]